Privacy Policy

Spruce Physical Therapy

Effective Date: January 1, 2025

Spruce Physical Therapy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, https://spruce.pt (the “Site”).

1. Information We Collect

We may collect the following information when you interact with our site:

  • Name, email address, and phone number (via contact or booking forms)

  • IP address, browser type, and other technical data (via cookies or analytics tools)

  • Appointment preferences or notes you choose to submit

We do not collect protected health information (PHI) through the website unless you voluntarily provide it via secure contact forms.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries or appointment requests

  • Send follow-up messages related to your inquiry

  • Improve website functionality and performance (via analytics)

We do not sell, rent, or share your personal information with third parties.

3. Cookies & Tracking

Our website uses cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze website performance

  • Support Squarespace platform functionality

You can disable cookies in your browser settings if desired.

4. HIPAA Compliance

Any health-related data submitted through our forms is treated with care and in accordance with the Health Insurance Portability and Accountability Act (HIPAA). However, online form submissions are not a substitute for secure medical communications. For clinical communication, we will provide a secure method after intake.

5. Your Rights Under NY's SHIELD Act

If a data breach affects your personal information, we will notify you in accordance with New York’s SHIELD Act. You may also request access to, or deletion of, your personal data by contacting us.

6. Third-Party Services

We may use HIPAA-compliant third-party platforms (e.g., scheduling tools or telehealth services). While we strive to protect your data, we are not responsible for the privacy practices of third-party providers.

7. Data Retention

We retain submitted data only as long as necessary to fulfill the purposes outlined above or as required by law.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact

If you have questions or concerns about this policy or your data, contact:

Spruce Physical Therapy
Email: info@spruce.pt
Phone: (212) 977–9760
Address: 244–250 West 54th Street, Suite 805, New York, NY 10019